Welcome to Consultant Wire, a first of its kind newsletter powered by Propel where we give you confident answers to complex well-being questions your clients are asking.

A commonly confounding problem is frequently brought to us at Propel:

“I talk to employees and they tell me how much they want well-being resources, how much they value their well-being. But, it never seems to translate to well-being program participation. Do I just have a bad program?”

It’s easy to assume the program is bad and needs an overhaul, but we recommend reviewing something smaller before completely reworking the system.

There’s a key question to ask:

“Where are employees getting stuck?”

If well-being is important, it means there’s a positive net feeling about the topic. So, if it’s not how well-being is perceived, what’s causing employees to stop before they participate?

Watch this 2-minute breakdown of what we commonly see as the reason for arrested participation.

Unlike most things these days, this was handwritten by a human. If you have recommendations on what we should answer next, feel free to reply with your thoughts.

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